Faq
Can I hold a booking without putting money down?
Of course, we'd be happy to save your spot! If you're booking more than 45 days before the voyage begins, we can hold your cabin for 24 hours - no $trings attached.
How much deposit is required per booking?
Deposits are 20% of your voyage fare (ticket price only, not taxes and fees), and they are due at the time of booking. However, if you're booking less than 120 days prior to your voyage start date, full voyage fare would be required.
What is Virgin Voyages' cancellation policy?
Our cancellation policy was created to provide a better experience for our Sailors. Here's everything you need to know:
If you’re booking more than 120 days prior to the start of the voyage, you have a 7-day grace period to request a full refund on your deposit and any other payments made. Refunds will be issued to your original form of payment.
After the 7-day grace period (but still before the 120-day window), you can receive a full refund on any payments, excluding your deposit. For your deposit, you will receive Future Voyage Credit at this time.
Between 119 and 45 days, any funds paid will be converted to Future Voyage Credit (FVC), good to use on any voyage 1 year from the original voyage start date. Sweet deal, huh?
Once you’re within 44 days of your voyage, all funds paid are final. But you do have the option to send someone else in your place up to 48 hours before your voyage if you really can't sail. Please note that taxes and fees will be refunded regardless of when the booking is canceled.
Have more questions? No worries. Our Sailor Services Crew or your travel agent can help walk you through the process. As always, we recommend you purchase our Voyage Protection.